17.07.25

Due to new and unforeseen circumstances, the pool is CLOSED completely this weekend. There is now an issue with the steam room that demands immediate remedial works, and with the temperature of the pool dropping to 26*, action is being taken on both issues.

Action taken: Steam room rooms all weekend for works & temp heater install for pool being secured.

We hope that by doing this, we will have full spa services open again by Monday, and should have another update on the pool itself.

We are working as hard as possible to get all services back to full working order by Wednesday next week. 

16.07.26

It's with difficulty that I advise the expected timescale for repair is 12 weeks. 

We have tried everything we can to source parts quicker, referring to several different companies, but this is the soonest possible. 

The pool garden will reopen, however kids swim will remain closed. 

In the meantime we are looking at various options such as temporary pool heaters and kids clubs to support our younger members. Please bare with me whilst I try and navigate this unpredictable but disappointing situation. 

Roisin 

13/07/26 

Unfortunately the engineers were not able to fix the problem on Friday, advising that it requires new parts. Because of the type of boiler it is, this will not be a quick fix, and right now we are awaiting an update on these parts being sourced and their ETA. 

Whilst the spa is still open, the outdoor pool area remains closed until we know more. Please understand, as explained previously, this is so we can keep the pool open. Should the pool temperature drop too much we would have to consider closing it - so closing the garden is a small sacrifice we would hope :) 

We have also made the decision to remove Children's swim times. Children will be welcome back to the pool once at a warmer temperature. 

We appreciate your patience and will update you again as soon as we have news. Hopefully this will be tomorrow. 

10.07.26

Due to a technical fault that occurred 09.07.26, the swimming pool temperature has dropped by approximately 3°C below its usual operating range.

Emergency engineering works were completed yesterday, however parts are required and on order. We are doing everything we can to maintain the current pool temperature and prevent it from dropping further while the issue is resolved.

Although a 3°C decrease may not seem significant, it can be more noticeable for some members, particularly older adults, young children, and those recovering from injuries or with certain health conditions.

To help retain heat and minimise any further temperature loss, we have temporarily closed the outdoor garden area to maintain a more consistent poolside environment.

Unfortunately, this issue may also affect the jacuzzi. Due to its smaller volume of water, the temperature may fluctuate more significantly, and we may need to temporarily close the jacuzzi if it falls below an acceptable operating temperature.

We  apologise for any inconvenience this may cause, we will provide an update as soon as possible

Thank you for your understanding, should you wish to discuss further please dont hesitate to contact us!

TGTB