Last Update : 08.11.24
PLEASE CHECK & ADHERE TO RULES & TERMS AND CONDITIONS CHECKING ALL APP TABS FOR UPDATES
08.11.24: Pool closed for 3 hrs due to glass bottle broken. This not only caused an emergency evacuation of all areas in the spa & pool, it required 3 hours of staff dedication to remedy. Steps taken : Deep clean and safety checks on areas concerned resulting in substantial glass recovery. Thank you to staff for quick response, and our members for understanding the poolside closure. Please note - Existing Pool side rules will be heavily enforced going forward. NO BAGS, GLASS, PHONES, OILS PERMITTED AND APPROPRIATE FOOTWEAR COMPULSORY.
06.11.24: Everything on poolside is now up and running, changing room are back to normal.
29.10.24: No update on steam room. Maintenance continues as usual - Short term changing room swap for Maintenance in ladies by male engineers.
23.10.24: Poolside has re opened, Steam room is still closed as we are still waiting for a part to be delivered - update to follow Monday 28.10.24
22.10.24: The pool Extractor is now fitted ! Tests will be run this afternoon but the Pool, Jacuzzi and Sauna are expected to open at 11AM WEDNESDAY 23RD OCT.
22.10.24: Engineer due in today. Update to follow this afternoon. PLEASE NOTE IF THE POOL OPENS THE STEAM ROOM WILL REMAIN CLOSED.
20.10.24: Sound system complete. New Boiler ordered for Steam Room. Tiles ordered to fit in bottom on pool whilst pool closed for longer.
19.10.24: Works incomplete. Additional parts needed and Engineer advises Tuesday.
19.10.24: Engineer currently fitting part that arrived last night. Update to follow on completion of install later today.
18.10.24: The part is out for delivery and should be arriving soon
17.10.24: Part has been ordered and will be delivered straight to site. Spa music fitted. More tile work planned in the pool.
15.10.24: Pool / Spa reopened as planned, however, an issue has arisen with our Extractor, and this now needs replacing. Further more the Steam room boiler is presenting problems, so the original fault may have had more impact than originally thought. An update will be shared tomorrow once we get more information from the Engineer.
14.10.24: Pool / Spa reopens tomorrow at 10am. An email will be sent to confirm this at 9.30am tomorrow as advised via the email sent on closure.
13.10.24: Still awaiting the delivery of a part. Pool maintenance works continue as we take advantage of the delay.
12.10.24: Still awaiting delivery of part, pool maintenance works still underway.
11.10.24: Part not delivered due to manufacturer delay.
10.10.24: No update or electrical works completed. Update to follow 11.10.24.
10.10.24: Confirmed parts due for delivery to Electrician. No tracking details.
09.10.24: Electrician called - parts out for delivery 10.10.24. Due to attend for install.
08.10.24: Pool closure expected until Friday. Please note this is not confirmed.
07.10.24: Engineer visit complete & parts ordered. Delivery expected within 2 days.
06.10.24: Pool Closure due to Electrical fault. Live updates via app & social media stories. 16.10.24: No update - waiting on engineer to confirm parts ordered.
We apologise for the inconvenience, and thank you for your understanding and patience.
We have maximised use of this time in an effort to avoid closing in November for the maintenance that was planned.
Maintenance Updates:
Works complete: Steam Room & Pool Waterline regrouted. Spa Rebrand with member requested signage. Sound System installed (main pool music launched). Pool & Spa repainted. Steam Room Essence Change (member requested). Pool Tiles Polished.
Works scheduled for November but pending now: Sound System parts added to Sauna. Spa Garden Ice Bucket install. Changing room Swimming Costume Spinners Install.
Thank you to those who have taken the time to express appreciation for the hard work the team put in to continuoulsy improving the club.
All feedback is welcome and noted.
24HR CHARITY EVENT IN AID OF MIND- Planning in discussion. A WINTER EVENT TBC!! External companies are keen to be involved which means there is potential to make a difference in funds we can raise. Anyone who wishes to take part will need to purchase a ticket when announced. Put your name down now! Only 100 tickets will be released. Events will run all through the 24hrs, including a 'Spinathon', Midnight feast, Late night movies shown in the swimming pool (yes the swimming pool on inflatable seating.. Jaws is an obvious showing) Competitions / Raffles, Sunset/Sunrise Yoga .. and more.. CAN YOU DONATE A RAFFLE PRIZE FOR THIS?? Speak to Reception.
CAFE: Coffee and snacks only whilst repairs take place and pool closed. Check out Green Cactus on Social media for more updates on what they have in store for you :)
TABLE TENNIS & BADMINTON in Squash Court 1 soon to be our 'Games & extended class space' : Call to book and specify the activity you are renting it for. A £5 debit will be charged to the card on your Clubright account.
RULES & CLUB ETIQUETTE: Not 100% adhered to, but it is improving - so thank you!! You should be proud to be part of an extremely busy and successful club. Members that do not adhere to the T&C's of the site will no longer be invited to use our services, and due to member efforts, we can focus on improving/maintaining the club. Speak to Reception, email Management, but notes are shown below for ease. Thank you for taking note.
EVENTS: WE NOW HAVE A TAB FOR EVENTS AS WE LAUNCH MORE FROM DECEMBER.
Next Comedy Night: Friday 1st November - BUY TICKETS HERE!!
Afternoon tea for children Half Term Week - and class launches
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Dry off before you leave the showers. There is a big area beyond the cubicles but still in the wet area for this exact purpose. Not thinking to do this creates a wet changing room floor. This is a huge and unnecessary safety and hygiene risk. Especially during family swim times or swim lessons.
No oils or shaving in the pool/spa area. Result is cancellation of membership completely as it's so dangerous and unhygienic. We have had a broken oil bottle in the steam room, which caused a member serious injury. For all pool rules - check out the POOL tab on your app.
No Children / under 16's in Hammerstrength section, spa, outside pool area or left unattended in cafe and site in general.
Dress appropriately: No Sliders / Crocs / Workwear, and tops on.
Loud phone calls - just no. Think of others. They are in the gym to train, not to listen to you.
Chalk is frowned upon unless relevant & used correctly. Chalk users must clean all residue off kit/area properly. If not, we will check the camera and the user we will be suspended.
PUT YOUR WEIGHTS BACK!!!!!!!!. This is non-negotiable. Do it for safety, out of respect for others, courtesy to the busy staff, and if anything, because it's the rules!! If we have to call you out, you may be suspended. Putting your weights back is important beyond what is mentioned, so ask at Reception if you need us to spell it out to anyone you witness not adhering to this.
Share, Care & Spot each other: Share kit, train together, and think of others. DO NOT reserve a machine or area with a personal item such as a phone or bag (Bags are not allowed on the gym floor remember). Don't loiter or hog kit. If you have a lot of sets lined up, let the person waiting jump in at your rest points. Our team support & respect you all. We expect you to do the same. So encourage good gym etiquette and tell us if you experience otherwise.
Update 01.03.24: DELAYED: We are expecting lockers which will be opposite the Spin Studio. This is because we will have a no bag policy soon, due to lack of floor space and safety on the gym floor. Bags are a trip hazard! We appreciate many of you have accessories etc, hence the lockers coming :)
Update 08.06.24: No lockers expected as yet. In review, all members should use the changing rooms, however we will add hooks around the gym
floor to support people that need to take items on gym floor for training purposes.
Update 14.07.24: No news on the lockers. 2 members currently abusing the rules and on final warnings.
WE ARE CLOSE TO CAPACITY. PLEASE TAKE OUR NOTICES ON BOARD TO AVOID LOSING YOUR MEMBERSHIP. Refer to T&C's, common sense, and if in doubt, speak to a Manager.
We aim to keep this update page as current as possible for changes / exciting news... lots coming your way, and we always value your feedback !
TGTB Team x